Verifying Your co9 Account
Verification is how we keep your account protected — it confirms that payouts reach the right person and that no one else can access your balance. We ask for a copy of a valid national ID and, in some cases, a short proof of your wallet ownership. Upload these through the verification section in your account settings. Our team reviews submissions and
confirms the outcome by notification. A verified account also means fewer interruptions when you move money — deposits and withdrawals clear without additional holds. Think of it as a one-time step that keeps every transaction after it smoother.
- Open Verification in Settings — Find the identity verification section inside your account settings — it flags clearly if your account still needs documents.
- Upload Your National ID — A photo or scan of your valid national ID is the core document. Make sure all four corners are visible and the text is legible.
- Confirm Wallet Ownership if Requested — For some accounts, we ask for a short screenshot showing your registered bKash, Nagad or Rocket number to match it to your profile.
- Wait for Confirmation — Our team reviews the submission and sends a notification when your account is verified. This unlocks full withdrawal access.